My name is Alison Mckinney. I am a single mother of three, a 20+ year veteran of the law enforcement community, and the owner of Above the Line Cleaning.
I founded Above the Line in 2016, out of a need to better support my family after divorce, and assist them to assist themselves. My oldest had graduated from college and was literally starving while trying to support himself at a minimum wage job, as he refused to ask me for help. He had also suffered a series of head injuries after high school that had necessitated a divergence from his original career path, and was struggling with his self-worth as a consequence. I thought this business would be an awesome opportunity to overcome these challenges, give my younger two the opportunity to learn how to work, budget, and support themselves…as well as help me pay the bills!
Cleaning was a natural choice, as I have always been a "clean freak," taught my oldest to be as well, and it was something we could do in the evenings after our day jobs and school. However, I quickly discovered there was a much greater need for residential service than commercial, and we would need some help!
The name of my business was inspired by the book "Above the Line" by Urban Meyer, an elite college football coach who attributes his success to the belief that, if you approach everything in life “above the line” you will be successful in whatever you choose to do, even if you don’t reach your original goal. By constantly challenging yourself to give 100% effort, by looking at mistakes as the learning opportunities they are and recognizing they are not failures, you are constantly learning, growing, and gaining internal strength. As both a parent and a probation officer, this book was an eye opening inspiration to me, and I decided I wanted my business to be an opportunity for people to learn about these concepts, apply them to their work for me and then hopefully their lives and their children's. I also wanted to be able to help other women in similar situations as mine, wanting to be able to provide more for their families, and to provide a safe, dependable, service to our clients.
Unfortunately, we discovered the business was not a good fit for my oldest after all, and to the chagrin of our clients he left for greener pastures. However, along the way we picked up some awesome team members, whom I currently call our "dream team" as I finally feel we have found the Above the Line Team I have been envisioning all of this time!
Through trial, error, and those two plus decades in law enforcement we have handpicked a team who is exceptionally committed to delivering a professional, consistent, detailed service, that you can absolutely trust in your valuable home or business. Our goal is to take on your cleaning burden so that you can focus on your priorities, knowing that the staff servicing your property have been chosen based on their ethics and character.
Meet Our Team
Michelle is our Business Manager. She manages our scheduling between our technicians and clients. Her exceptional commitment to both clients and staff are the basis for our success as she's been with us since 2017. Her scheduling and organizational abilities are extraordinary and she seems be able to work minor miracles with the calendar!
Maci has come back to our business to assist in a managerial role. She is our field manager and is available to see to our technician's questions and needs while they are in the field. She brings support to answering our business calls and coordinating with clients to see to their interests. Her dedication to quality control makes her a wonderful asset.
She is not only an awesome, detailed cleaning tech, but is full of great ideas and knowledge to improve our online presence! She does maintenance and updates to our website, but her passion is the care she takes for clients.
While an excellent cleaning tech on most any job site, Abby excels at handling our commercial clients! Her attention to detail and quality consistency serves many of our local businesses.
Brennan is an outstanding technician who has added a tremendous work ethic to our team! He is reliable, detail oriented, and is always ready with a smile. He has been an amazing addition to our residential team and is a great team mate for team cleans!
Amanda is an amazing technician who has brought a wonderful personality and warmth! She is a great cleaner with a high attention to detail as well as a great personality to accommodate our clients. She's a great team cleaner and someone who has added a great charm to our team!
Kassidy is another shooting star on our team! She began part time but has quickly accumulated a full time schedule with us. Her attention to detail and team work makes her a superb support to our technicians.
Our wonderful Tri cities tech! Amanda also services our Walla Walla clients as needed, and brings her efficient, detailed, and can do attitude everywhere she goes. Her conscientiousness, organizational skills and professionalism are a real asset to the team and we are super grateful to her represent us in the Tri-Cities area!