September 29, 2023
House Cleaning Services that go above and beyond - Now in the Tri-Cities!
why CHOOSE ABOVE THE LINE CLEANING?
Reduce Your Stress And Get time Back with our home cleaning services
Due to our happy clients and our growing reputation as an exceptional employer, we have had increasing requests to expand to the Tri-Cities area. We are in business to help as many people as we can, so we decided to take the plunge!
Read more about our new cleaning services in Kennewick, Pasco, Richland, and West Richland, in addition to College Place and Walla Walla.
Our goal is to make your life easier, so you can focus your time and attention on what YOU value. We understand how busy and overwhelming life can be, so leave your house cleaning and disinfecting to our exceptionally secure, professionally trained team and take that stressor off your plate.
At Above the Line Cleaning we guarantee your satisfaction! While we strive for perfection, we also recognize that is an elusive goal; to that end we come from a very strong growth mindset. We view your feedback as a crucial tool to our success and actively solicit this from you. Should we not complete the agreed upon work to your expectations, we will happily return and correct the issue at no extra charge to you!
In addition, we recognize that your preferred time and method of communication may outside of regular business hours. We are available after hours and on weekends, and communicate via text, social media, and email as well.
we do commercial cleaning
Focus On Your Business With Our Office Cleaning Services
Juggling business priorities can be difficult, which is why we offer worry-free, commercial cleaning and disinfecting services. Hiring Above the Line Cleaning means you can focus on what matters to your business, and leave making a spotless workplace up to us.
Like any business, we view feedback as critical to our success. If we do not complete the agreed upon work to your expectations, we will happily return and correct the issue at no additional expense. Above the Line Cleaning guarantees your satisfaction!
Should you have questions or need assistance, we are available after hours, on weekends, and communicate via text, social media, and email.
3 steps for cleaning success
Our 3-Step Method Provides You with the best home & Office cleaning services
We know a lot of other cleaning services don’t follow up on the quality of service they provide, or understand the privilege bestowed in allowing strangers access to clean your home or business. After decades in the law enforcement sector, our founder understood the need and ability to only employ the most conscientious, responsible staff and will not hire anyone with questionable ethics.
Our unique 3-step method, which we call ATL, is designed to maintain optimal customer satisfaction, and keep your home, office and property secure.
Step #1 - Always hire the best
We take our hiring process seriously. Your security is our top priority. We are extremely thorough in our screening process, which goes well beyond record checks for felony convictions. Our mission is to provide exceptional service in a growth mindset environment in which both staff and clients can thrive. To that end we employ a variety of assessments in order to determine amenability to both the job and our company culture. We strive to utilize our staff in a variety of different capacities as best suit their talents, and it is our goal to provide a career opportunity for staff to flourish in.
Step #2 - Train efficient staff
We don’t allow "good enough" at Above The Line Cleaning. We have an extensive, detailed, multi week training program for all new hires, continually conduct ongoing training on new and improved cleaning tools and processes, and regularly quality check all of our jobs to ensure processes are being followed and work continues to meet expectations.
Step #3 - Learn from our mistakes
Your feedback is key to reaching our goal of becoming the best cleaning service and employer in the area. To that end we actively solicit your input and, if we have not completed the agreed upon work to your expectations, we promise we will return and correct the issue at no additional expense to you. Your satisfaction is guaranteed!
What we OFFER
cleaning services
testimonials
Check what our clients say about us
"Above the Line Cleaning was fantastic! The customer service was wonderful and they were able to work around my schedule with ease! I had them do a pre-move in cleaning. I did my closing walk through during the cleaning and visually saw them cleaning the walls and behind the fridge - was absolutely amazing! I really appreciated the clean. They also cleaned inside all the drawers and the house smelled fresh and clean when they were finished. ... 100% would recommend and use again!"
- Veronika Coleman
"I've been using Above the Line Cleaning for nearly two years and I'm consistently pleased with the results! The team is committed to getting things done the right way each and every time. If you're looking for a cleaning company, Above the Line is the best!"
- Crystal Bradley
We Appreciate the Opportunity To Serve You! Customer Satisfaction And Security Are Our Priorities.
Walla Walla County & Tri-Cities Service Area
Our goal is to be the best cleaning service, while also fostering a top-notch work environment, in the following locations:
- College Place
- Kennewick
- Pasco
- Richland
- Walla Walla
- West Richland
Hours of Operation
Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
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We are constantly working to raise the bar on our services. If you have any questions or concerns about your experience, please let us know. Our support concierges are available 24/7.
Copyright 2023 Above the Line Cleaning, All rights reserved.