September 20, 2020
House Cleaning Services that go above and beyond
why work with us?
Reduce Your Stress And get your time back with our home cleaning services
It is our goal to make your life easier, so that you can focus your time and attention on what YOU value. We understand how busy and overwhelming life can be, so leave the cleaning and disinfecting to our exceptionally secure, professionally trained team and take that stressor off of your plate!
At Above the Line Cleaning we guarantee your satisfaction. While we strive for perfection we also recognize that is an elusive goal; to that end we come from a very strong Growth Mindset. We view your feedback as a crucial tool to our success and actively solicit this from you. Should we not complete the agreed upon work to your expectations we will happily return and correct the issue at no additional expense to you!
In addition, we recognize that your preferred time and method of communication may not be over the phone, Monday-Friday from 8-5. We are available after hours and weekends, and communicate via text, social media, and email as well!
see what's new with us
Our 3-Step A.T.L. process to provide you with the best house cleaning services
We know a lot of other cleaning services don’t follow up on the quality of service they provide or understand the privilege bestowed in allowing strangers access to your home or business. After decades in the law enforcement sector our founder understood the need and ability to only employ the most conscientious, responsible staff and will not hire anyone with questionable ethics. Our A.T.L. 3-step process is designed to maintain optimal customer satisfaction and keep your property secure.
We take our hiring process seriously. Your security is our top priority. We are extremely thorough in our screening process, which goes well beyond record checks for felony convictions. Our mission is to provide exceptional service in a growth mindset environment in which both staff and clients can thrive. To that end we employ a variety of assessments in order to determine amenability to both the job and our company culture. We strive to utilize our staff in a variety of different capacities as best suit their talents, and it is our goal to provide a career opportunity for staff to flourish in.
We don’t allow "good enough" at Above The Line Cleaning. We have an extensive, detailed, multi week training program for all new hires, continually conduct ongoing training on new and improved cleaning tools and processes, and regularly quality check all of our jobs to ensure processes are being followed and work continues to meet expectations.
Your satisfaction guaranteed! We believe your feedback is the key to reaching our goal of becoming the best cleaning service and employer in the area. To that end we actively solicit your input and, if we have not completed the agreed upon work to your expectations promise we will return and correct the issue at no additional expense.
Check what our clients say about us
"Above the Line Cleaning was fantastic! The customer service was wonderful and they were able to work around my schedule with ease! I had them do a pre-move in cleaning. I did my closing walk through during the cleaning and visually saw them cleaning the walls and behind the fridge - was absolutely amazing! I really appreciated the clean. They also cleaned inside all the drawers and the house smelled fresh and clean when they were finished. ... 100% would recommend and use again!"
- Veronika Coleman
"I've been using Above the Line Cleaning for nearly two years and I'm consistently pleased with the results! The team is committed to getting things done the right way each and every time. If you're looking for a cleaning company, Above the Line is the best!"
- Crystal Bradley
Customer satisfaction and security are our priorities; Thank You For Giving Us The Opportunity To Serve You!
Cities we serve:
- Walla Walla
- College Place